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Print Knowledge Base Article for internal use by others

The knowledge base articles you may wish to print an article for use in a meeting, to walk through a process with someone who is for example in your warehouse and does not have a company. If a company is to put all processes and knowledge into the...
11 months ago in Knowledge Base / Printing 1 Backlog

Link previewing in comments and discussions

It would be great to allow embedded messages, like tweets, to added to a discussion thread. I was in a thread where someone pasted the embed code for a tweet and it just sent the raw html (obviously) but it would be a great QOL update to be able t...
over 1 year ago in Comments / @ mentions 0 Backlog

Ability to have the Private Inbox Tag Removed from Discussions

To help with organization, it would be nice to have discussions allow a more permanent removal of the private inbox tag when moving the discussion to a another tag. This can help it remain with the tag, as it currently reopens to the Inbox.
over 1 year ago in Internal discussions 0 Backlog

Back to previous conversation

Like in a web browser if we could go back to the previous page (conversation in this case) it would be pretty usefull for merging and "linking" conversation together.
over 1 year ago in P1 navigation - left pane 1 Backlog

Not jump to next email when you archive something / look at your inbox instead

There should be a way to not automatically look at the top email in each inbox when you archive something. Gmail currently takes the user to look at their main inbox - not a specific email/record
almost 2 years ago in P2 display - conversation list 0 Backlog

Snooze for a set day/time

snooze option to set for a set day/time, (i.e. the day you come back from a vacation)
almost 2 years ago in Snooze 0 Backlog

Tags on calendar events

Ability to add tags to events on the calendar.
over 2 years ago in Managing/Updating Events 0 Backlog

Allow for an editable, clickable button that links to a URL. "click me"

This would be useful when sending emails to customer attempting to drive them to a specific page/landing page.
12 months ago in Composer 0 Backlog

Give access to calendar functionnality to teams not using Gmail / Office365

Our team has now fully shifted to Front for dealing with email and other contact channel, as well for individual emails than for shared email. Our emails are connected through the forwarding (SMTP) method, we don’t have Office365 or Google Workspa...
12 months ago in Schedule - manage your calendar 0 Backlog

Open Message in inbox if messaged received while sending and archiving

I have missed dozens of important messages because I hit "send and archive" and the client replys back while that is happening. The archive overrides it and I never see the new message until I get a reminder from client or I go looking for it.
over 1 year ago in P3 display / Triage - get to inbox 0 0 Backlog