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Core Product Experience

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Support for Right to Left text

Ability to compose emails with right to left text.
almost 3 years ago in All platforms / Core Product Experience 1 Backlog

Change sender line name back to my actual name instead of "Me"

It is very difficult to find emails when they are all listed as "Me". Can we please change them back to the name?
almost 2 years ago in Core Product Experience 0 Backlog

Improve visual difference between comments and messages

With the new redesign, particularly for SMS and WhatsApp channels, the internal comments vs actual messages are visually very similar and difficult to distinguish. This is particularly true for our SMS and WhatsApp channels.
7 months ago in P3 display 0 Backlog

Linking conversations shows up across all conversations

At the moment if we link conversation A with conversation B, we still need to link conversation B with conversation A to show the link. It would be great if linking would automatically show across all conversations rather than doing it twice for e...
7 months ago in Core Product Experience 0 Backlog

Open attachments in Google workspace

Open attachments in cloud software (ie google sheets, docs etc
11 months ago in Attachments 0 Backlog

Jump to "most recent unread" when scrolling through conversation

The jumper is based on most recent or most recent unreplied not “most recent unread”
7 months ago in Core Product Experience 0 Backlog

Limit team signatures only to certain teammates

Option for the company administrator to assign a signature to a particular person. Currently you can only assign a signature to an inbox.
over 1 year ago in Signatures 0 Backlog

Mobile Calendar - See more than 3 days

No description provided
11 months ago in Schedule - manage your calendar 0 Backlog

Recently used tag dropdown configurable by user

for example: increased from 5 to 10, or toggle off altogether
over 1 year ago in Tags 0 Backlog

Allow multiple people assigned to one conversation

We are a large organization where we have multiple teams working in parallel with multiple stakeholders, there are times when two individuals from two different teams have to be responsible and responding on the same ticket. Understand there is th...
8 months ago in Assigning 4 Backlog