Existing integrations

When using Front to send SMS through Dialpad, sometimes customers will provide landline phone numbers instead which result in delivery failures. There is no clear way to get alerted when sending fails.

Today, you can only reply to inbound Instagram DMs, you can't initiate outbounds.

It would great to have the ability to see if a user has seen our outbound messages through our Instagram inbox connection! In addition, the ability to unsend a message in Front (the same way you can unsend a message in Instagram) as opposed to sim...

The ability for Front to merge conversations between SMS and voice when the conversation is with the same contact (phone number). Screenshot displaying how Dialpad shows threads.

Currently the Hubspot<>Front pluggin orders deals from oldest-newest. For customers that have been with us awhile or frequent customers, we have to scroll a very long time to get to the deals that matter. This creates a pain point in our wor...

Current Scenario: Monday.com integration within Front currently only allows you to: select a Workspace a specific Board Group of items to create a new task into from the emails. Feature to add: It would be super useful to add two more options: 1. ...

When a contact field is removed in the Salesforce / Hubspot sync settings, this field should be removed for all existing contacts. As of today, if a field is removed from the sync settings, the field is not removed from existing contacts. Only new...

Currently, a user can customize the fields they see when creating a Jira ticket via the plugin. This allows them to select the fields that are appropriate for that project and ticket type. However, for large organizations, this requires every sing...

Currently the formatting for dates is Month Day Year and is North America/US centric. An enhancement would be to provide other formatting options like Day Month Year for other Regions more native formatting.