Developer Platform

Summary Add a rule trigger that fires whenever a conversation's existing Application Object is refreshed and one or more of its values change. Problem Currently, App Triggers assume the external system can format the webhook in the exact format ex...

Send and receive messages to/from Microsoft Teams directly inside Front.

In order to connect FRONT with AI agents, an MCP Server would make this incredibly more easy than handling all the APi tasks.

3CX is a popular telephony solution, particularly in EMEA

We’d like the ability to programmatically close conversations using the Front API. Right now, the API allows updating a conversation’s status to archived, but there’s no way to mark it as closed. This creates a challenge for teams like ours who re...

A p4 integration or channel integration with Google Chat so I can communicate with non Front teammates from within Front itself.

Please introduce API support for Linked Conversations ( https://help.front.com/en/articles/478144 )

Ability to integrate iMessage Business Chat as a channel in Front.

Syncing our Front contacts with Dialpad would eliminate the need to update two systems. We could then focus on maintaining our Front contacts as our single source of truth. This will help our team focus on what matters most: interacting with our h...

Having a native AirBnB channel to handle guest and host messages within Front (rather than email forwarding)