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User Management & Compliance

Showing 15 of 295

Only display teammates in the same workspace (under assignment and mention suggestions)

Minimize room for error and noise when assigning or mentioning someone. Only teammates with access to the conversation's Workspace should display.
7 days ago in Workspaces 0 Backlog

Frontline users can see rule logic with view-only access

This will help with transparency as to how/why messages are getting assigned to them or not. This could be managed with a view-only permission for custom roles.
7 days ago in Permissions / Rule management 0 Backlog

Ability for Front users to disable Oauth in Settings

Right now, users have to write into our Support team in order to disable Oauth login. It would be helpful and reduce bottleneck for users to be able to toggle this in settings.
8 days ago in Login and SSO settings 0 Backlog

Define whether a shared channel can be used for outbound messages

In some cases, teammates should never reply to or compose message from a particular shared channel. To ensure this happens, the admin can set the channel settings such that it cannot be used for outbound messages.
about 1 month ago in User Management & Compliance 0 Backlog

Manage plugins for teammates

Admins can manage which plugins will appear for users on their right hand side panel.
about 2 months ago in User Management & Compliance 0 Backlog

Create a discussion with a teammate Group

Today, to start a discussion with a group of people, you need to type out each of their names to add them as participants. This can be cumbersome when the intention is to start a discussion with a large group of people. A possible solution custome...
3 months ago in Teammate Groups 3 Backlog

Manage teammate Groups via API

Create endpoints on the Front public API to manage teammate Groups.
6 months ago in Teammate Groups 0 Backlog

Allow Team admins to create and manage teammate Groups

Allow users other than company admins to manage teammate Groups. This could be done by giving specific users this permission, or by giving this ability to all Team admins.
7 months ago in Teammate Groups 0 Backlog

Company wide signatures

No description provided
7 months ago in Workspaces 0 Backlog

Give non-admins permission to manage shifts

Add a new permission for managing shifts, that can be added inside a custom role. This enables teammates other than full Workspace admins to manage shifts.
about 1 year ago in Teammate edit permissions quirks 0 Backlog