Core Product Experience

Problem The cmd+K shortcut for adding links works in inbox conversations but not in calendar events. Request Enable cmd+K link insertion in calendar event descriptions.

Problem The 1MB profile photo size limit is too restrictive, requiring excessive compression to fit images. Request Increase the maximum file size limit for profile photos.

Problem Saved shortcut contacts don't appear in the email recipient field autocomplete when composing emails, even though they're frequently used and saved in shortcuts. Request Show shortcut contacts in recipient field suggestions when composing ...

Problem Conversation overviews display all senders in the thread, which makes it difficult to quickly identify the most recent message source. Request Add a preference to show only the most recent sender in conversation overviews, reducing visual ...

Problem The green dot for online teammates looks too similar to the grey dot for logged-out teammates, making it hard to quickly see who is available. Request Use a brighter or lighter green color for the online status indicator to create clear vi...

Problem Calendar only supports 'Show as busy' and 'Show as free' status options, which don't clearly indicate Out of Office periods when teammates block annual leave. Request Add an 'Out of Office' (OOF) status option to the calendar to provide gr...

Problem Assigning ownership to yourself requires looking up your name each time, slowing down ticket triage in high-volume scenarios. Request Add a quick 'Take ownership' button to immediately assign a ticket to yourself without manual lookup.

Problem When team members share a conversation, there's no way to see who else is currently viewing it, causing duplicate research or response efforts. Request Display an indicator showing which teammates are currently viewing a conversation.

This should be so easy and native functionality