My votes: Live Chat

Showing 108 of 1712

Front Chat - Support sites with Cross-Origin-Embedder-Policy (COEP) header

I want to embed Front Chat on my site, however I have a Cross-Origin-Embedder-Policy (COEP) header, which requires all embedded content provides a Cross-Origin-Resource-Policy (CORP) header.

10 days ago in Front Chat 0

4 VOTE

Access Contact Custom Fields in Chatbot

When initializing a Front Chat conversation, I pass some contact custom fields from my app (user-id, etc)Being able to access those passed fields in the Chatbot would allow me to perform lookups using App Requests to build more powerful workflows ...

15 days ago in Chatbots / Front Chat 0

3 VOTE

Support STP files in chat

No description provided

3 months ago in Live Chat 0 Will not do

3 VOTE

Option to disable console.logs in Front Chat

After installing Front Chat on my site, I see various items logged to the browser console, like the chat version - could you add an option to the Chat init code to allow developers to disable these logs?

5 months ago in Front Chat 0 Backlog

6 VOTE

Chat - Display customer's geo location

When chatting with a customer, have the ability to see their current geographic location. This is important for businesses who have to comply with export restrictions.

5 months ago in Live Chat 0 Backlog

15 VOTE

Ending Chat - allow agents to end chat & see when a customer abandons chat

We'll allow agents to end chats for end customers and we'll also notify agents when the visitor abandons the chat conversation.

5 months ago in Chatbots / Live Chat 0 Planned

1 VOTE

Permission to create / edit /delete chatbots

I would like to assign a team member to handle chatbots, without being an admin. That way the a communications officers can handle and tweak the chatbot algorithm and function.

6 months ago in Admin Experience / Live Chat 0 Backlog

7 VOTE

[channel] AI suggested replies on more channel types (SMS, chat, custom..)

Same as auto-draft with AI for emails, but for chat and SMS or others TBD

9 months ago in AI / AI suggested replies (auto draft) / Live Chat 0 Backlog

3 VOTE

Increase functionality for multiple choice question for Front Chat

Customer would like to: 1) increase the number of options from 8 to something higher. Currently they need 10 but want the chance to expand further in the future 2) Increase the character limit from 35 for these options. The customer has a number o...

11 months ago in Chatbots / Front Chat / Live Chat 0 Backlog

1 VOTE

Home page and News pages built into the Front Chat widget for proactive messaging

We love Front but find the chatbot lacks some nice features that Intercom has with the chatbot. We would love to see the Front chatbox be upgraded to allow proactive messaging/information to be shared. We would use this to share news about our lat...

11 months ago in Chatbots / Live Chat 0 Backlog

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