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Add Google Sheets as AI integration type

I want to be able to bring in product line item data stored in a Google Sheet so that Ask Copilot can leverage this data to answer team member questions such as: - What products do we offer with X attribute and Y type
about 1 month ago in New integration requests Backlog
364 VOTE

Integrate Microsoft Teams

Problem Teams are using Microsoft Teams for communication, but conversations with them can't be handled directly in Front without switching between apps. Request Send and receive Microsoft Teams messages directly within Front conversations.
almost 5 years ago in New integration requests Backlog

Use Service Principal Auth for SharePoint knowledge integration

Request Allow connecting SharePoint files to Front AI using Service Principal (application-level) authentication instead of Authorization Code, which requires individual user accounts and is impractical for production environments.
25 days ago in New integration requests Backlog

MCP Server for AI agent integration

Problem Integrating AI agents with Front currently requires handling API implementation details manually, which adds complexity. Request Provide an MCP Server for Front to simplify integrating AI agents and external tools.
over 1 year ago in AI / Developer Platform Backlog

Rule trigger: App Object is refreshed

Summary Add a rule trigger that fires whenever a conversation's existing Application Object is refreshed and one or more of its values change. Problem Currently, App Triggers assume the external system can format the webhook in the exact format ex...
3 months ago in Developer Platform / Rule trigger Backlog

Send media-header WhatsApp templates via Channel API

Problem WhatsApp templates with media headers fail when sent through the Channel API, which only handles text-body templates. Request Extend the Channel API to support sending WhatsApp templates with media headers, not just text bodies.
about 1 month ago in Channel API Backlog

Add conversation linking support to the API

Problem The Core API does not support linked conversations, so integrations cannot programmatically create or read conversation links. Request Add API endpoints for creating, reading, and deleting conversation links.
about 2 years ago in Core API Backlog

Expose last message data on the List Conversations endpoint

The List Conversations endpoint returns updated_at, but that timestamp is bumped by any change to a conversation (tagging, assignment, bulk actions), so it can't be used to tell when the last message was actually received. The only way to get a tr...
24 days ago in Developer Platform Backlog

Use Claude for email AI assistance

Problem Teams want to leverage Claude's AI capabilities for email workflows like summarization and analysis, but Claude isn't available as an AI provider in Front. Request Integrate Claude to enable email summarization, action item extraction, tre...
3 months ago in Developer Platform Backlog

Integrate Google Chat as a channel

Problem There is no way to communicate with non-Front teammates over Google Chat without leaving Front. Request Add a Google Chat integration (plugin or channel) to send and receive Google Chat messages within Front.
about 3 years ago in New integration requests / Plugins Backlog