Developer Platform

I'd like an endpoint to fetch a conversation via API using the Ticket ID. Use case is that we want to give information about a ticket to our customers and the people who help our customers in Discord. They know their inquiry by the Ticket ID. Thus...

We’d like the ability to programmatically close conversations using the Front API. Right now, the API allows updating a conversation’s status to archived, but there’s no way to mark it as closed. This creates a challenge for teams like ours who re...

Send and receive messages to/from Microsoft Teams directly inside Front.

As the title suggests, getting this information is helpful to display it in external systems, feed it into LLMs for account insights, and more.

Syncing our Front contacts with Dialpad would eliminate the need to update two systems. We could then focus on maintaining our Front contacts as our single source of truth. This will help our team focus on what matters most: interacting with our h...

As a user who has the Dialpad integration setup, it'd be great to be able to have "tel:" links in other systems open a call within Front's Dialpad integration.

3CX is a popular telephony solution, particularly in EMEA

A p4 integration or channel integration with Google Chat so I can communicate with non Front teammates from within Front itself.

It's important to have the ability to initiate conversations with all shared slack channels

Please introduce API support for Linked Conversations ( https://help.front.com/en/articles/478144 )