Skip to Main Content
ADD A NEW IDEA

FILTER BY CATEGORY

Front Chat

Showing 3 of 553

Additional welcome messages

As a Front Chat admin, I would like the ability to add more than one Welcome Message
3 days ago in Front Chat 0

Do not override customer contact details with pre-live chat form entries

We ask to collect info in the pre livechat form (e.g. email + a reference using a custom field) but if the customer types this in wrong or doesn't enter anything this information will be edited / deleted from the contact information. We need this ...
4 months ago in Front Chat 0 Backlog

Live chat bots

Create live chat bots that can collect information from chat visitors, answer common questions, and route conversations to the right place.
5 months ago in Front Chat 3 Planned