Developer Platform

Send and receive messages to/from Microsoft Teams directly inside Front.

Syncing our Front contacts with Dialpad would eliminate the need to update two systems. We could then focus on maintaining our Front contacts as our single source of truth. This will help our team focus on what matters most: interacting with our h...

3CX is a popular telephony solution, particularly in EMEA

A p4 integration or channel integration with Google Chat so I can communicate with non Front teammates from within Front itself.

Please introduce API support for Linked Conversations ( https://help.front.com/en/articles/478144 )

Ability to integrate iMessage Business Chat as a channel in Front.

Having a native AirBnB channel to handle guest and host messages within Front (rather than email forwarding)

Our webhook has been disabled twice now and we have no idea why. We've had two engineers go thru all our webhook logic to make sure we're returning the correct response. This goes down and we often don't notice for a few days, and our data gets ou...

Custom fields are currently limited to just 50. We would like to increase this to store additional customer data to trigger workflows and surface relevant context to our team