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3
VOTE
[action] AI compose to show the before and after
I wish AI compose to be easier to use. Problem 1: It requires to many clicks, it's not automated enough ideas: inline suggestion; autocomplete; floating bar ... Problem 2: hard to know the changes when using a compose text transformation ideas: Se...
0
Backlog
5
VOTE
Set chatbot hours and/or conditionally split chatbot responses based on hours
At a high level we would like to be able to only have our chatbot run in Off Hours and have our support representatives handle all live conversation during business hours. So part 1 of the request: be able to set the chatbot to only turn on during...
0
Planned
3
VOTE
1
VOTE
Stop inputted data from clearing when switching between tabs on desktop
Problem description: When using the feature to create a message template, add a contact and potentially other features, if you need to change tab e.g. go to your emails tab (or other tab), in Front to get some information from an email to paste in...
0
6
VOTE
5
VOTE
3
VOTE
Increase functionality for multiple choice question for Front Chat
Customer would like to: 1) increase the number of options from 8 to something higher. Currently they need 10 but want the chance to expand further in the future 2) Increase the character limit from 35 for these options. The customer has a number o...
0
Backlog
1
MERGED
7
VOTE
5
VOTE
Include outbound (my replies) emails in "newest" sort in personal inbox
Today's Options: The "newest" sorting allows users to always get the latest email on top, but outbound emails (my replies) are excluded from being considered "new". My replies do appear on top on the "newest unreplied" sorting, but then I don't ge...
0
Backlog