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Ability to have the Private Inbox Tag Removed from Discussions

To help with organization, it would be nice to have discussions allow a more permanent removal of the private inbox tag when moving the discussion to a another tag. This can help it remain with the tag, as it currently reopens to the Inbox.
over 1 year ago in Internal discussions 0 Backlog

@ mention someone in a body of the email adds them to CC list (currently a gmail feature)

Anyone that wants a quick/convenient way to cc people to an email while typing out message, this is currently a feature in gmail
about 2 years ago in Composer 2 Backlog

Integration with Jira Data Center

have email notifications in Front produced by Atlassian to connect to the objects in Jira/ServiceDesk to do updates like: add comments to the task (internal, public) update assignee update watchers Be able to link an existing conversation in Front...
about 2 years ago in New integration requests 0 Backlog

Chat Notifications - Enable notifications and then auto unsubscribe when a teammate responds first

We have enabled Chat functionality on our website. This is what we've done and would like implemented so its practical as a team. Chat channel created and widget install on website Added teammates to the "Chat" inbox - including myself. Set up a r...
over 1 year ago in Front Chat 0 Backlog

Adjust displayed hours in calendar view

The ability to narrow the times displayed on the week view of the calendar. Currently it shows 24 hours, when only ~9 are going to have any events. This squeezes all the events in that time frame. Changing the view to 12 hours or less would make t...
7 months ago in Calendar View 0 Backlog

Open all conversations of metrics details with a P2+P3 UI

I want to be able to access a list of conversions directly in the inbox, so that I can navigate faster between them and take action on them
7 months ago in Analytics - Widgets - timeline 0 Backlog

Notify admins when a new company admin is added

It would be helpful if there would be an option to configure an alert to notify a specific email or all company administrators if anyone was granted company administrator authority.
about 1 year ago in Admin Experience 0 Backlog

Ability to start composing a new email in the main app view rather than a popup

No description provided
about 2 years ago in Composer 0 Backlog

Show message sent failures in Dialpad channel

When using Front to send SMS through Dialpad, sometimes customers will provide landline phone numbers instead which result in delivery failures. There is no clear way to get alerted when sending fails.
about 1 year ago in Existing integrations / SMS 0 Backlog

Granular setting to only show calendar notifications

Notification setting that only allows calendar notifications and mutes all other types of notifications
about 2 years ago in Notifications 0 Backlog