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Being able to host multiple form channels in KB vs. hosting them as separate resource links

Currently today we can only connect one form per KB. Ideally, there would be an option to add multiple consolidated forms as customers may need to submit many to various teams.
11 months ago in Knowledge Base 0 Backlog

Copy & paste code blocks in composer with proper formatting

Ability to insert a block of code in an email body correctly either through copy pasting.
about 3 years ago in Composer 1 Backlog

Ability to include dynamic variables in scheduling links

Have the scheduling link URL be customizeable with variables
about 3 years ago in Scheduling Links 0 Backlog

Show "Last Modified" date for Templates

In the list of shared templates, expose the date that each template was last edited. This is useful for finding out-of-date templates that have not been updated recently.
over 2 years ago in Object/resource management 0 Backlog

Mark all of the new emails as "NEW" - especially important for huge conversations

Hi all, managing lengthy email histories can be confusing, especially when new emails are added. While the "jump to last unread" feature is helpful, there's a concern about potentially overlooking emails. Therefore it would be great to have the fo...
almost 2 years ago in P3 display 0 Backlog

Add task management / checkboxes in commenting area

No description provided
about 4 years ago in Comments / @ mentions 0 Backlog

Sync Front contacts back to CRM

Store contacts created in Front, back to the provider tool like M365, Google Workspace, etc.
almost 3 years ago in Contacts / Developer Platform 1 Will not do

Basic support for writing code in composer

No description provided
almost 3 years ago in Composer 1 Backlog

"send later and snooze" option when replying to an email

No description provided
almost 3 years ago in Triage - get to inbox 0 1 Backlog

Teammate Counter

On the teammates section for workspaces, it would be a great add to just have a teammate total count somewhere at the top. This is a nice piece of information to be able to know at a glance when managing workspaces. The only 'workaround' I can fin...
6 months ago in Admin Experience 0 Backlog