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Enable Search in long messages opened through the "view entire message" pop up

When I receive a very long email (more than 100k characters), I cannot search in the whole email because P3 only shows 100k characters. While I can click on the "view entire message" to open the whole email in a pop up, Search is not enabled on th...
8 months ago in Search 0 Backlog

All individual inboxes appear in analytics

Currently, when a teammate adds an individual inbox, they can choose whether it will appear in company analytics or not. This can be update one-by-one, but this is tedious and error-prone and still allows the setting to be changed later by the use...
about 3 years ago in Admins can lock teammate-level settings 0 Backlog

HubSpot tickets integration

Front integrated with Hubspot Deals, but it would also be great to use with support tickets as well.
over 1 year ago in Existing integrations 1 Backlog

Application Webhook: Monitor request logs

As a developer building a private Application Webhook for my team, it would be helpful to see a log of payloads Front sent to my webhook via a Front dashboard, and the responses returned by my app. Even just exposing these for the past hour or so ...
8 months ago in Links 0 Backlog

Track click links

I would like the abiliity to see an open rate of links we send in our emails to customers. We will be using a small set of links in our signature to all customers. The links will be to promote certain products in our business. I would like to know...
over 2 years ago in Insights / Metrics / Outbound analytics 0 Backlog

Enable notifications for discussions

Enable pop up notifications for discussions (Not just conversations with emails and comments)
over 4 years ago in Notifications 1 Backlog

Lock down Make inbox visible to analytics button

Under inbox settings, anyone can toggle option to make inbox visible to analytics. Have had users toggle this off themselves when we want forever on. There is no way to audit this outside of seeing they are not on report so then we miss on their r...
4 months ago in Admin Experience / Insights 0 Backlog

Option to open up the Front app to the calendar view by default

It would be nice if there was a setting to open up to the calendar instead of email when opening the Front app. I had my Outlook calendar set up that way so I could see immediately what I have going on for the day.
over 2 years ago in Calendar View 0 Backlog

Meeting Schedule Links creating Custom Meeting Names

Is there any way I could allow meeting links to generate custom names once a person schedules a call? With the brackets or something else? It would be really helpful if the meeting name would automatically change to something like <User/Client ...
over 1 year ago in Schedule - manage your calendar 0 Backlog

Set chatbot hours and/or conditionally split chatbot responses based on hours

At a high level we would like to be able to only have our chatbot run in Off Hours and have our support representatives handle all live conversation during business hours. So part 1 of the request: be able to set the chatbot to only turn on during...
over 1 year ago in Live Chat 0 Planned