All ideas

Showing 1686

Enable notifications for discussions

Enable pop up notifications for discussions (Not just conversations with emails and comments)

almost 4 years ago in Notifications 1 Backlog

Limit team signatures only to certain teammates

Option for the company administrator to assign a signature to a particular person. Currently you can only assign a signature to an inbox.

over 1 year ago in Signatures 0 Backlog

5 VOTE

Recently used tag dropdown configurable by user

for example: increased from 5 to 10, or toggle off altogether

over 1 year ago in Tags 0 Backlog

4 VOTE

Vonage Integration

Use Vonage like Twilio to connect into WhatsApp. I'm not sure if this would be worth exploring as we look at expansion in Europe. Client in Germany brought this up.

over 1 year ago in Developer Platform 0 Backlog

7 VOTE

PipeDrive CRM sync

Integrate PipeDrive with Front

over 2 years ago in Developer Platform 0 Backlog

2 VOTE

Filter Workload Report by teammate group

We should be able to filter Front's Workload report by teammate group. For Customer Support Managers managing different global teams (i.e. APAC, EMEA, US - EST, PST etc.), this will help them quickly access insights on their respective teams workl...

8 months ago in Insights 0 Already available

9 VOTE

Ability to export contacts and accounts from a specific contact list

No description provided

about 3 years ago in Export 1 Backlog

11 VOTE

Send notification when conversations is reported as phishing or spam

Allow admins to configure an address that phishing emails should be sent to

over 3 years ago in Admin Experience / Channel management / Security 1 Backlog

6 VOTE

Basic support for writing code in composer

No description provided

about 2 years ago in Composer 1 Backlog

1 VOTE

Ability to see holistic context for SLA activities

When checking an SLA activity (e.g. in the right hand sidebar) such as the SLA Breach tag being applied, it would be useful to see additional contextual information such as: Whether the breach occurred within/outside business hours Whether the con...

4 months ago in Insights 0 Backlog

Please enter your email address

FILTER BY CATEGORY