ADD A NEW IDEA

All ideas

Showing 1727
101 VOTE

Ability to create tables in the composer

Ability to create and edit tables in Front emails (currently you can only paste a table)
about 4 years ago in Composer 4 Backlog

[accuracy] AI tagging accuracy improvements (more training, negative/positive reinforcement, audit ...)

Actions requests from the admin to improve the accuracy Guidance to write good tag description Suggest negative reinforcement for AI tagging (either raising it to the admin or training the AI) Let user flag good examples of conversations that shou...
about 1 year ago in AI / AI tagging 0 Backlog

Ability to create templates using HTML

Templating is currently limited to basic text formatting. The ability to use custom HTML templates would open up the possibility of using Front to send emails with richer branding and formatting (especially in bulk/sequence emails), like many othe...
about 2 years ago in Core Product Experience 3 Backlog

Option to display week numbers on calendar

Show week numbers on the Front Calendar
over 2 years ago in Calendar View 0 Backlog

AI Assist support for Brazilian Portuguese

My knowledge base is written in Brazilian Portuguese - please add support for AI-Assist with Brazilian Portuguese knowledge sources
about 1 month ago in AI Assist 0

Google Chat integration

A p4 integration or channel integration with Google Chat so I can communicate with non Front teammates from within Front itself.
almost 2 years ago in New integration requests / Plugins 0 Backlog

An option to hide/minimize OOO replies from recipients

Users would like an option to hide/minimize OOO auto-replies from threads to see a clearer history of interactions.
over 1 year ago in Vacation responders 0 Backlog

Multiplication in a DV

Allow someone to multiply a DV by a number or other DV, in dynamic variables.
about 1 month ago in Client Platform 0

Macros: Default value in "Collect Teammate Answer" form

I'm building a Macro and want to provide a default value in a "Collect Teammate Answers" form. An example of how this could be used;I'm building an escalation workflow. The teammate should pick from a "Priority" enum field (High, Normal, Low) - I ...
about 2 months ago in Macros 0 Backlog

Tags and message templates - bulk import via CSV

Import tags and message templates via CSV
almost 2 years ago in Core Product Experience / Tags 1 Backlog