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Showing 1700

6 VOTE

Log emails from Front to Gainsight

Similar to how the Salesforce and Hubspot rules work

almost 2 years ago in Existing integrations 0 Backlog

3 VOTE

Bulk edit teammates' availability

Something team leads can use to easily toggle "available / Out of office"

11 months ago in Admins can control more teammate settings / Teammate management / Workforce management 0 Backlog

5 VOTE

Global Inbox Inactivity Period

The ability to set a global inactivity period for all inboxes. At present Close conversation segment if inactive for can only be set on a per inbox basis. Creates a massive manual lift if a company needs to mass update all their inboxes.

over 1 year ago in Analytics - Conversation origin and journey 0 Backlog

4 VOTE

Conversation QA/review system

Does Front have a plan to integrate an automatic QA or review system such that reviews can be posted on Fronts platform only? Workflow idea: Front creates different access levels for Conversation reviewers Those reviewers are the only ones authori...

over 1 year ago in Admin Experience / Insights 1 Backlog

4 VOTE

Mark all of the new emails as "NEW" - especially important for huge conversations

Hi all, managing lengthy email histories can be confusing, especially when new emails are added. While the "jump to last unread" feature is helpful, there's a concern about potentially overlooking emails. Therefore it would be great to have the fo...

over 1 year ago in P3 display 0 Backlog

2 VOTE

[customize] AI auto-reply for email (AI Answers for email)

Replying automatically to simple email requests, without having a human in the loop

8 months ago in AI / AI suggested replies (auto draft) 0 Backlog

6 VOTE

Swipe right or left while in read mode of an email on the mobile app to go to the next or previous one, respectively

while in Read mode of an email in the mobile app, there is a need to swipe either left or right to navigate to the previous or the next emails, respectively.

almost 2 years ago in Mobile 0 Backlog

1 VOTE

"Reply to most recent" button when someone emails back as you're composing

Scenario: you're the middle of composing a long, formatted email when someone replies to the email thread you're replying to. You have to copy your email draft's contents, trash the draft, click "Reply all" on the most recent response, and then pa...

4 months ago in Composer 1 Backlog

6 VOTE

Report Phishing and Spam integration with Google Workspace

Currently when users report phishing in FrontApp, the FrontApp Security team gets notified.We would like our internal staff to get notified as well, and if possible integrate this into Google Workspace so those reports show up in the Security Dash...

almost 2 years ago in Security / Systems 1 Backlog

12 VOTE

OneDrive Integration

No description provided

almost 4 years ago in New integration requests 0 Backlog

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