ADD A NEW IDEA

All ideas

Showing 1695

Split calendar view (as Outlook)

Have different calendar to see others availability instead of having all in one --> unreadable
over 1 year ago in Calendar View 0 Backlog

Remove the default "x is using Front, the customer operations platform for exceptional service at scale."

When you want to email guests of a calendar meeting, the following message is always appended to the bottom of the email "x is using Front , the customer operations platform for exceptional service at scale."
7 months ago in Schedule - manage your calendar 0 Backlog

CSAT: Identify Submitter

We would like a way for Admins to be able to see who the response came from.
7 months ago in CSAT 0 Backlog

More detailed sending information about previous emails in email quote like Outlook

the email trail/ trace when sending from a Front connected outlook acct (image with red box) appears most compatible for Gmail users. it also doesn't contain enough information for customers who would be receiving emails such as the subject, cc, e...
over 1 year ago in Compose - write efficiently with quality 0 Backlog

ActiveCampaign integration

Support for syncing contacts and campaigns.
almost 4 years ago in New integration requests 0 Backlog

Manage plugins for teammates

Admins can manage which plugins will appear for users on their right hand side panel.
about 2 years ago in Admin Experience 0 Backlog

View reply button on the screen at all times (without needing to scroll for long conversations)

In long messages, you have to scroll up or down to get to the reply button and compose. Request to have the ability to reply at all times from the screen.
about 2 years ago in Core Product Experience 0 Backlog

Play and send audio messages directly within the chat interface

When our customers send audio messages, they are received as downloadable files, rather than allowing us the option to play them directly within the chat interface, as is standard in WhatsApp. Also, the file opens in a new tab rather than staying ...
11 months ago in Live Chat / WhatsApp 1 Backlog

Reply as a new conversation

Similar to forward as a new conversation, but with the same recipients.
almost 2 years ago in Compose - write efficiently with quality 3 Backlog

Delete internal comments via Core API

Internal comments can be added, but currently cannot be deleted via the Core API.
4 months ago in Core API 0 Backlog