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Bulk upload Shifts

Mass changes for large teams in shifts are difficult to adjust in the product. Uploading via CSV would reduce the time needed to take these actions.
7 months ago in Admin Experience / Workforce management 0 Backlog

Rule description

Add a "description" field to rules to explain what they do, why they were created, who is responsible for their maintenance, etc.
over 2 years ago in Rule management 0 Backlog

Use AI to create dynamic message templates from a base template.

A lot of times in Customer Support scenarios we have to send the same message template to the same customer which isn't ideal. I think it would be really cool if a customer could input a base for a template and then AI could sent out the same mess...
7 months ago in Message templates 0 Backlog

Front to display "Unavailable", "In A Meeting" based on calendar events

Front has become a wonderful tool but as a business owner, I find myself having to change my status if I am at a meeting or busy. It would be nice that since its reading the calendar access that it display an orange, yellow, or red notification wi...
almost 2 years ago in Cal/scheduling efficiency / Calendar View 0 Backlog

CSAT: limit number of survey sent to a given customer in a period of time

Example: send a single survey per month for a given contact or account.
about 3 years ago in CSAT - journey 0 Backlog

Jump to first email in conversation

Have an easily accessible button to jump to the top of a conversation
about 2 years ago in P3 display 2 Backlog

8x8 integration

Front integration with VOIP provider 8x8.
almost 2 years ago in New integration requests 0 Backlog

Front Views 'Select all inboxes' option

Looking for the ability to select all inboxes when creating a view so that the view captures a single tag across all current inboxes and any future inboxes that I have in the future. Currently, I would have to scroll through and manually select al...
over 1 year ago in Views 0 Backlog

Reply as a new conversation

Similar to forward as a new conversation, but with the same recipients.
over 1 year ago in Compose - write efficiently with quality 3 Backlog

Color coding for shared calendar events

We are using a shared calendar and hoping to have specific event types show as unique colors: For example 1. Training = Blue 2. Demos = Green When viewing this shared calendar within Front Calendar feature or setting the event it does not appear t...
almost 4 years ago in Cal Collaboration / Calendar View 2 Backlog