ADD A NEW IDEA

All ideas

Showing 1753

Front Views 'Select all inboxes' option

Looking for the ability to select all inboxes when creating a view so that the view captures a single tag across all current inboxes and any future inboxes that I have in the future. Currently, I would have to scroll through and manually select al...
almost 2 years ago in Views 0 Backlog

Select multiple parts of an email

Possibility to mark out multiple parts of message by holding down CTRL
almost 2 years ago in Composer 3 Backlog

Filter message templates

Instead of seeing only 4 recent templates, and then ALL templates and having to scroll through everyone's, can we either increase the RECENT section or be able to filter by our own personal templates?
over 1 year ago in Message templates 1 Backlog

Add mobile SDK for Front Chat

No description provided
over 3 years ago in Live Chat 0 Backlog

Views And (inclusive) Conditions

The ability for Views to have an "AND" condition (rather than OR). Example: I want the view to shown me all conversations with Tag A and Tag B applied. Currently Views would show conversation with either Tag A or Tag B applied.
almost 2 years ago in Core Product Experience 0 Backlog

Ability to set the default composer size

Have the ability to set a default box size when replying or composing messages.
over 2 years ago in Core Product Experience 0 Backlog

Customize location of the conversation list and conversation view

the default (and only) option is to have the list of conversations on the left and the preview on the right. Although you can change the size of the columns, this is not as useful as being able to have a full-width preview all the time without hid...
over 1 year ago in Navigate - find your work 1 Backlog

Allow creation of read only API token

All tokens are read and write currently. This present a security risk to share them with data scientists and to create reporting around the information.
over 1 year ago in Developer Platform 1 Backlog

Date-only Custom Field format (not time)

Currently a date value that is imported assumes a time value (midnight?) and then converts that from my local time to UTC, so what is displayed in the field instead of say Jan 1/25 is Dec. 31/24 4PM. The ask is to add a date-only format option to ...
4 months ago in Admin Experience 0 Backlog

Custom Role and Permissions at the Company Level

The ability to give custom admin access without giving full company permissions.
11 months ago in Admin Experience 1 Backlog