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[extensibility] Front AI to connect to 3rd party tools to sync information

Be able for AI feature like "AI answer" and "Suggested Replies" to fetch and push information from 3rd party tools like Shopify, Order management system, Airtable, Track management system ...
6 months ago in AI / AI answer for chat / AI extensibility / AI suggested replies (auto draft) 0 Backlog

Shopify inbox/chat channel integration

No description provided
almost 3 years ago in New integration requests 2 Backlog

Google Drive — support picking files from shared team drive

No description provided
almost 4 years ago in Existing integrations 0 Backlog

Sync calendar events past the next 12 months

Expands the range for syncing calendar to Front past 1 year
about 2 years ago in Calendar View / Managing/Updating Events 0 Backlog

Sharepoint integration

More context here: https://community.front.com/front-certified-administrators-52/sharepoint-integration-733?tid=733&postid=1745#post1745
about 2 years ago in Existing integrations 1 Backlog

Front Views 'Select all inboxes' option

Looking for the ability to select all inboxes when creating a view so that the view captures a single tag across all current inboxes and any future inboxes that I have in the future. Currently, I would have to scroll through and manually select al...
almost 2 years ago in Views 0 Backlog

To have the ability to turn off the reading pane (conversation view) and only see list of emails

Having just started using Front (previously used Outlook), I find the Front screen far too busy and cluttered. I would much prefer the option to turn off the reading pane which makes the screen much clearer and easier to read.
about 2 years ago in Core Product Experience 0 Backlog

Select multiple parts of an email

Possibility to mark out multiple parts of message by holding down CTRL
almost 2 years ago in Composer 3 Backlog

Allow easy swapping between primary and redirect domains in KB domain settings

Right now it's not currently possible to easily change a domain from primary to redirect in the KB Domains settings tab. You have to delete domains and then add them back in a specific order to ensure they are either redirect or primary which is a...
6 months ago in Knowledge Base 0

Allow creation of read only API token

All tokens are read and write currently. This present a security risk to share them with data scientists and to create reporting around the information.
over 1 year ago in Developer Platform 1 Backlog