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A preference to default to time stamp

No description provided
over 1 year ago in Triage - get to inbox 0 5 Backlog

Custom Role and Permissions at the Company Level

The ability to give custom admin access without giving full company permissions.
9 months ago in Admin Experience 1 Backlog

Jira Service Desk integration

https://www.atlassian.com/software/helpdesk-software
almost 2 years ago in New integration requests 2 Backlog

Saved Search / view

The ability to save searches so you don't have to type them out each time.
over 1 year ago in Core Product Experience / Search 1 Backlog

Set default Knowledge base for p4

Currenty when a user opens the p4 KB side bar it shows the first knowlege base aviable. Users manually have to select which one they are viewing.
3 months ago in Knowledge Base 0

SSO for Gated Knowledge Base

Customer wants to utilize Gated KB for internal employees that are not Front users. SSO makes this much easier to maintain.
3 months ago in Knowledge Base 0

msg file support

No description provided
almost 4 years ago in Email channels 4 Backlog

Integrate Front Knowledge Base with Slack

Would love to be able to access the knowledge base articles from Slack. Many knowledge base technologies allow for this and it would make the already existing integration between Front and Slack that much more valuable
over 1 year ago in Knowledge Base 0 Backlog

Default signature per inbox

Today, signatures can be made available for specific shared channels, but this does not allow full control on defining which signatures should be applied in certain contexts. Allowing signatures to be defined per inbox allows admins to define the ...
almost 4 years ago in Signature management 0 Backlog

Notify action to rule templates

Adding a "notify" action to rule templates in the new rule library
over 1 year ago in Notify 0 Already available