All ideas

Alongside Response, handle time etc. This gives a full view of agent performance in one place

The ability to save searches so you don't have to type them out each time.

Today, an admin can create a signature and make it available on all individual channels. Could we allow admins to share a signature with a teammate Group? This would make it easier to tailor the signature content to attributes of the teammate, suc...

Our Company run's multiple business out of Front. We need the option to either separate or hide the team mates who are not part of the other groups. Where Only the users who have access to the Shared workspaces, are able to see other members of th...

I regularly need to fetch Teammate Activity Export data - it would be useful to enable access via the API

Display CSAT ratings and reviews on my website in a way similar to displaying Trustpilot or Google Business Reviews

Ability to give chat visitors indication around when they will get a response (e.g., wait time, queue position, high-volume moments, etc.)