All ideas

Currently, companies have the option to create a rule in Front that moves a conversation to a new inbox and keep the current participants on the conversation, even when those participants do not have access to the inbox in question. When a convers...

When a calendar invite is acknowledged (Yes, Maybe, No), automate archiving of email (or create a prompt for that action)

I regularly need to fetch Teammate Activity Export data - it would be useful to enable access via the API

Ability to set up AI tagging on more channels like SMS conversations, chat, social, whatsapp, custom channels

I want to create a Rule Set where one or more variables are optional. For example, a rule might match new conversations when they arrive in specified mailboxes, from specified senders, with specified words in the subject, and notify specified team...

The ability to save searches so you don't have to type them out each time.

Display CSAT ratings and reviews on my website in a way similar to displaying Trustpilot or Google Business Reviews

Today, an admin can create a signature and make it available on all individual channels. Could we allow admins to share a signature with a teammate Group? This would make it easier to tailor the signature content to attributes of the teammate, suc...