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More text options for AI Compose (continue writing, explain, summarize, generate actions items...)

Our team loves the new compose with ai tool. It would be awesome to also have the following options within the compose with ai tool so our team can be more effective when communicating with in front. Se images from another platform that has these ...

5 months ago in AI / AI compose / Compose - write efficiently with quality 0 Backlog

6 VOTE

Move multiple messages to a new conversation

Instead of moving a single email to a new conversation, it would be great to be able to move either everything starting with a particular message/email, or selected ones, to a new conversation. Right now, if you don't think to move to a new conver...

over 1 year ago in Merge / privacy leaks / threading 0 Backlog

11 VOTE

More color options for calendar events

Request to choose from a larger range of colors for calendar events

over 2 years ago in Calendar View 0 Backlog

6 VOTE

Integrate Front Knowledge Base with Slack

Would love to be able to access the knowledge base articles from Slack. Many knowledge base technologies allow for this and it would make the already existing integration between Front and Slack that much more valuable

over 1 year ago in Knowledge Base 0 Backlog

6 VOTE

Notify action to rule templates

Adding a "notify" action to rule templates in the new rule library

over 1 year ago in Notify 0 Already available

5 VOTE

Filter message templates

Instead of seeing only 4 recent templates, and then ALL templates and having to scroll through everyone's, can we either increase the RECENT section or be able to filter by our own personal templates?

about 1 year ago in Message templates 1 Backlog

7 VOTE

Smaller Front Chat bundle size

The size of the Front Chat JS bundle triggers some "Reduce unused JavaScript" warnings when running a Lighthouse page speed test. Is it possible to find any ways to optimize the bundle size of the chat widget, such as only requesting modules I nee...

over 1 year ago in Live Chat 0 Backlog

9 VOTE

Ability to set "Session Idle Timeout" at Team and Individual User level

Currently the "Session idle timeout" function can only be applied at a company level; we have different employees with different roles and different times they should/shouldn't be getting assigned emails (i.e. some all the time, some should stop b...

almost 2 years ago in Core Product Experience / Other (CPX) 1 Backlog

9 VOTE

Setting to automatically "Expand All" messages

A setting that will automatically Expand All or Alert the reader so our team can see previous messages in a conversation.

almost 2 years ago in Core Product Experience 0 Backlog

17 VOTE

Ability to edit all events in a recurring series, instead of just one event

No description provided

over 3 years ago in Managing/Updating Events 0 Backlog

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