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Land at last unread message instead of last activity when opening a conversation

When you open a conversation, it lands you at the last activity (i.e. a comment), where most users would prefer if it showed you the very top of the last unread message
almost 2 years ago in P3 display 0 Backlog

Faster search indexing

Situation: I sometime do an action and immediately search for it (like I add a tag to a conversation, or I use the quick archiving action on the search results) Challenge: When I take an action on a conversation (like tagging, archiving...) I need...
almost 2 years ago in Filters / Tech - Search performance 0 Backlog

Improve pinned comment visibility

Pinned comments are displayed with the small grey icon in the P3 header and in the timeline but look like normal comments. It would be useful if they stood out more.
almost 2 years ago in Comments / @ mentions 2 Backlog

Assign through rules even if assignee is Out Of Office

No description provided
about 4 years ago in Assign 0 Backlog

Pull Avatar/Image from Google profile so that it populates the Profile Photo in Front

Save time on set up.
6 months ago in Admin Experience 0 Backlog

Application Object Automatically Refresh Token

Running into an issue where salesforce connector apps are automatically logged out after 24 hours It appears we are not requesting a new token when a previous token expires. After speaking to Xav, it was highlighted that this happens because there...
6 months ago in Dynamic objects 0 Backlog

Ability to edit all events in a recurring series, instead of just one event

No description provided
almost 4 years ago in Managing/Updating Events 0 Backlog

Add internal discussions to Analytics

No description provided
about 4 years ago in Metrics by type 0 Backlog

Language support: Spanish

No description provided
almost 4 years ago in Native features 0 Backlog

Dynamic variables for dates in message templates

Ability to use variables like {{today.date}} in message templates.
about 4 years ago in Message templates 1 Backlog