All ideas

Showing 1751

Global Variable

I think it will be useful to have a place to add global variables with a predeterminate value that you can use later in the templates and the link of image in that way when a change is made to any of the link for example you only do the change in ...

2 months ago in Custom fields 0 Backlog

1 VOTE

Filtering search on conversations with a single participant

Would help when I'm looking for a 1:1 discussion for instance, instead of surfacing all team discussions where this person is included

2 months ago in Filters 0 Backlog

1 VOTE

Customising displayed search filters shortcuts

When I know I'm never using tag filters but I'm often leveraging the subject line for instance, it would be great to have the ability to select the filters displayed by default under the search bar

2 months ago in Filters 0 Backlog

3 VOTE

Support BIMI (Brand Indicators for Message Identification)

7 months ago in Compliance & security 0 Backlog

12 VOTE

Allow my customers to add others to the meeting invite when they are booking a meeting

Allow my customers to add others to the meeting invite when they are booking a meeting and not have to wait until the meeting is booked and then adding them after. I want to do though is have the customer input those emails as they fill out the li...

about 2 years ago in Scheduling Links 0 Backlog

7 VOTE

View Contacts on Mobile App

No description provided

over 1 year ago in Contacts / Mobile 1 Backlog

11 VOTE

Ability to chat with other teammates within Front

Similar to Google Chat which can be used within Gmail, have the ability to chat real-time with other teammates in Front (not including discussions)

about 2 years ago in Core Product Experience 1 Backlog

3 VOTE

Manage Shifts with Teammate Groups

No description provided

7 months ago in Admin Experience / Workforce management 0 Backlog

4 VOTE

Bring my own AI systems to Front

Want to connect my own AI directly inside Front. Things like AI assistant/co-pilot that works within Front . listen and build a context about the conversation assist: suggest best resources keep conversation on track by nudging agent to detect ext...

9 months ago in AI / AI extensibility 1 Backlog

4 VOTE

[activation] Accelerate the training of AI tagging

The training of AI tagging takes too much time because it doesn't have enough sample messages to review.

9 months ago in AI / AI tagging 0 Backlog

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