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Assign Front Academy Courses/Paths

Customers want to be able to programmatically assign specific Front Academy courses to users. For example, when a new user is added to Front, they want a series of courses to be assigned to them.
6 months ago in Activation 0 Backlog

[action] AI Compose from a prompt is not discoverable

Having the ability to compose a conversation from a prompt. E.g. Send a holding reply Tell them that I'm ok to meet Monday 2 pm Thank you for the feedback It's almost like a message template, but more dynamic.
6 months ago in AI / AI compose 0 Backlog

Ability to create rules with the API

No description provided
almost 2 years ago in Core API 1 Backlog

Knowledge Base: Ability to configure visibility on article-level

Ability to make articles private, draft, or published.
over 1 year ago in Knowledge Base 0 Backlog

Assign uploaded "emoji" icon to a tag in the inbox

When a user assigns an icon to a tag in the inbox, it pulls from the "emoji" gallery. Front currently allows a user to upload custom "emojis," but apparently does not have capability for those uploaded images (emojis) to be assigned to a tag even ...
about 2 years ago in Tags 2 Backlog

Secondary time zone

Display secondary time zone in calendar, and world clock.
4 months ago in Schedule - manage your calendar 0 Backlog

Always include option not to send attendees an email about an update made to the event

Today the option to "email guests" about an event change is only available sometimes. Needs to be available consistently for all types of event updates.
over 1 year ago in Managing/Updating Events 0 Backlog

Display more "oldest conversations" in the Live Dashboard

No description provided
2 months ago in Live dashboard 0 Backlog

Pull Avatar/Image from Google profile so that it populates the Profile Photo in Front

Save time on set up.
4 months ago in Admin Experience 0 Backlog

Application Object Automatically Refresh Token

Running into an issue where salesforce connector apps are automatically logged out after 24 hours It appears we are not requesting a new token when a previous token expires. After speaking to Xav, it was highlighted that this happens because there...
4 months ago in Dynamic objects 0 Backlog