ADD A NEW IDEA

All ideas

Showing 1710

Auto-capitalize first letter in a sentence

No description provided
about 4 years ago in Composer 0 Backlog

Custom analytics dashboards

Visualize data in more ways than what we present in analytics today, E.g., be able to look at the same data set, but presented in a pie chart, bar graph, etc...
10 months ago in Analytics Widgets 0 Backlog

[tone] Custom tone with AI compose

Ability to modify existing tones with AI compose to align with how their company speaks, or have the AI learn their companies tone and make a custom tone. Ability to have a tone selected by default.
8 months ago in AI / AI angel (QA before sending) / AI compose 0 Backlog

Ability to create rules with the API

No description provided
almost 2 years ago in Core API 1 Backlog

New default channel option: Dynamically select channel based on inbox currently being viewed

If the 'Default channel' preference is left blank, the default channel selected for a new conversation is dynamically selected based on the inbox currently being viewed. This is a useful behaviour, but it is fairly blank since it is only applied i...
almost 2 years ago in Default channel management 0 Backlog

Hubspot Tracking & Logging of emails (like Gmail)

In Gmail, the integration allows the sender to not only log the email in Hubspot with one click, but it also tracks activity of the recipient like when they've read it, when they've clicked into the email, and when they've responded . With this tr...
about 1 year ago in Developer Platform 0 Backlog

View Contacts on Mobile App

No description provided
about 1 year ago in Contacts / Mobile 1 Backlog

[activation] Shared AI training for same tag across AI tagging rules

Situation: when I want to create an AI tagging rule for multiple inboxes, all using the same tag (e.g., VIP), I have to train the AI, by reviewing message samples, separately for each rule, even though it's the same tag. Request: Streamline the pr...
6 months ago in AI / AI tagging 0 Backlog

Autocorrect spelling when composing emails

No description provided
about 4 years ago in Composer 3 Backlog

Internal-Front Broadcasting option

Something that pops up when you enter the tool, similar to how Front provides feature updates. We want to use this for company announcements, in lieu of blasting an email to everyone in Front.
12 months ago in Core Product Experience 0 Backlog