ADD A NEW IDEA

All ideas

Showing 1700

Keyboard shortcut: collapse conversations

I'd love a keyboard shortcut to collapse conversations. (And/or a button that's not hidden instead of dropdown list.) Also, and I know this is SUPER granular, the ability to specify that it keeps the final email open (instead of collapsing ALL ema...
almost 2 years ago in Collaborate - work together seamlessly / Core Product Experience / Keyboard shortcuts 0 Backlog

Ability to rearrange the fields in Accounts and Contacts in a particular bespoke order

Just allows us to put the fields in the same order as they appear in other systems so breeds familiarity. As users build out Account list and custom fields, there should be a way to rearrange columns, sort by column, move them up/down the order, e...
about 2 years ago in Accounts Manager 1 Backlog

Notification or indicator for emoji reactions

No description provided
over 3 years ago in Notifications 1 Backlog

Add personal notes when snoozing a conversation to reference later

When snoozing a conversation, show an alert such as "Why are you snoozing this?" or "What do you want to remind yourself about when this snooze comes up?" Ability to enable such a feature on an individual user basis. I regularly will write myself ...
about 2 years ago in Snooze 1 Backlog

Ability to create rules with the API

No description provided
almost 2 years ago in Core API 1 Backlog

New default channel option: Dynamically select channel based on inbox currently being viewed

If the 'Default channel' preference is left blank, the default channel selected for a new conversation is dynamically selected based on the inbox currently being viewed. This is a useful behaviour, but it is fairly blank since it is only applied i...
almost 2 years ago in Default channel management 0 Backlog

Auto-capitalize first letter in a sentence

No description provided
about 4 years ago in Composer 0 Backlog

Internal-Front Broadcasting option

Something that pops up when you enter the tool, similar to how Front provides feature updates. We want to use this for company announcements, in lieu of blasting an email to everyone in Front.
12 months ago in Core Product Experience 0 Backlog

Conversation custom fields in Views

Add conversation custom fields as a filter in saved views. Today we have only 2 view filters (assignee and tags).
about 1 year ago in Custom fields / Views 0 Backlog

Autocorrect spelling when composing emails

No description provided
about 4 years ago in Composer 3 Backlog