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Manage Teammates Sidebar as an admin

As a Front Admin, I want to be able manage my teammates' sidebar.
about 1 year ago in Admin Experience 1 Backlog

Allow users to split non-email conversations

For many third-party channels, messages and call logs tied to one contact thread in one long conversation, which can be messy for users. The ability to split these messages into new conversations will help to organize their communications better i...
about 1 year ago in Core Product Experience / Developer Platform 0 Backlog

LinkedIn messages channel

No description provided
almost 3 years ago in New integration requests 6 Backlog

Google Worskspace Teammate Template Support

Ability for Google Workspace IdP to use Front's teammate templates in managing provisioning of users
28 days ago in Admin Experience 0 Backlog

Message templates for comments

Be able to create message templates for comments the way you can for emails today.
over 3 years ago in Comments / @ mentions 4 Backlog

[accuracy] Improve suggested reply accuracy (inquiry detection, customer context aware ...)

No description provided
5 months ago in AI / AI suggested replies (auto draft) 0 Backlog

CSAT link expiration

Set a duration after which the survey is not accessible
9 months ago in CSAT - Customisation - Survey 1 Backlog

Export Busiest Times heat map of volumes (as csv)

No description provided
almost 2 years ago in Analytics - Widgets - Heatmap 0 Backlog

Support STP files in chat

No description provided
3 months ago in Live Chat 0 Will not do

Google directory sync

Sync external contacts from Google Contacts into Front
almost 4 years ago in Developer Platform 0 Backlog