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Teammate Phone Field

We've integrated SMS into the platform, but there's no "phone" field on teammates, any plans to add those?
28 days ago in Admin Experience 0 Backlog

[context] AI compose with a prompt and message template

Situation: Users need to respond quickly to messages, especially when dealing with simple inquiries. While the Suggested Reply feature is useful, it can be difficult to control the exact content or appropriateness of the response, and it doesn’t s...
7 months ago in AI / AI compose 0 Backlog

Ability to recall an email

Ability to cancel & retrieve an email after sending
about 4 years ago in Message headers / metadata 1 Backlog

Google directory sync

Sync external contacts from Google Contacts into Front
almost 4 years ago in Developer Platform 0 Backlog

Allow users to split non-email conversations

For many third-party channels, messages and call logs tied to one contact thread in one long conversation, which can be messy for users. The ability to split these messages into new conversations will help to organize their communications better i...
about 1 year ago in Core Product Experience / Developer Platform 0 Backlog

Allows using Teams scheduling links with any calendar

I would like to be able to use zoom, meet, or teams when I schedule within Front and also when I setup scheduling links. In any scenario, I would like those calendar appointments to be on my primary Google Calendar. This seems like something that ...
6 months ago in Schedule - manage your calendar 1 Backlog

Manage Teammates Sidebar as an admin

As a Front Admin, I want to be able manage my teammates' sidebar.
about 1 year ago in Admin Experience 1 Backlog

Export Busiest Times heat map of volumes (as csv)

No description provided
almost 2 years ago in Analytics - Widgets - Heatmap 0 Backlog

Speak to Email

Product Feature: click cmd+R in front email to activate mic then I can talk out what Im trying to say gen AI turns that into a written out email copy that matches my conciseness and tone of voice
4 months ago in AI / Core Product Experience 0 Backlog

OOO status should allow re-assignment but no new assignments

OOO status to allow conversations that were once assigned to a teammate to be re-assigned, but no new conversations to be assigned.
about 2 years ago in Teammate availability 1 Backlog