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be able to drag events in the monthly calender view

Please enable the calender events to be dragged withing the monthly calander view. Lot of times appoints are moved from 1 week to aother. It will be very easy and fast versus going into each even and changing the date. I only use the monthly view ...
over 1 year ago in Schedule - manage your calendar 0 Backlog

Allow custom description text on contact us form

Customers may want to add customizations to their form on their KB contact us button depending on the use case.
over 1 year ago in Knowledge Base 0 Backlog

Customize color of widget launcher separately from widget

No description provided
over 2 years ago in Live Chat 0 Backlog

Contact Lists to display which rules use them

Having contact lists display a list of rules that they're included in would be very helpful for keeping track of which contacts will be affected by different rules.
over 1 year ago in Contacts Manager 0 Backlog

Allow an external link on the logo in KB

We'd like to be able to link our main website to the logo in our KB so customers can navigate back there if they need to.
over 1 year ago in Knowledge Base 0 Backlog

Send & Store in Folder

A customer requested the ability to answer an email and store it in a folder, similar to "Send & Snooze" or "Send & Archive."
over 1 year ago in Compose - write efficiently with quality 0 Backlog

Integration with Go High Level marketing platform

No description provided
over 1 year ago in New integration requests 0 Backlog

Allow KB article suggestions from internal users in Front inbox

The ability to create a link between the conversation view and the KB in order to log ideas we want to turn into articles. Example: You receive an FAQ that you've seen for the 4th time this week. You highlight or have some button in the conversati...
over 1 year ago in Knowledge Base 0 Backlog

New permission to create signature

Admins can prevent users from creating an individual signature so that they are forced to use shared signatures.
about 4 years ago in Permissions / Signature management 0 Backlog

Users can archive conversations in their inbox don't have the archive permission

Admins remove a teammate's permission to archive conversations, to avoid the conversation being mistakenly closed in a shared inbox. This would mean that the However, this shouldn't restrict the user from archiving the conversation in their own in...
about 4 years ago in Conversation/inbox permissions 0 Backlog