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Fetch Google location (and other values) from Google Business Messages payload
Having the Google Business Messages integration is a great feature. However, with more than 200 Business profile locations on Google connected to the same agent, it's difficult to get an overview of what location customers started the Business Mes...
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Better handling of large spam mailboxes
Currently large spam boxes in Front are impossible to handle. Front has taken the view that users should not be allowed to mass-delete spam and must select each message (not ctrl-A) but for a spam box with 1000s of messages that isn't practical. T...
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Rearrange attachments in an email draft
When attaching multiple files to an email draft, it might be helpful to be able to rearrange the files in an order which makes sense. For example, you might upload 10 files that are a mix of excel files, PDF files, and jpg files. With this feature...
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Provide access to Zoom meeting settings in Front
As a Zoom meeting user, I need to be able to set audio and camera defaults and assign cohosts when I create a meeting in order to efficiently create a meeting. Currently, I have to create the meeting in Front and then go into the Zoom app to adjus...
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Keyboard shortcuts: Change Canned Response Shortcut command+shift+5 to something that isn't the same shortcut for a screen record on Mac.
Your current canned response shortcut is command+shift+5. This is the same exact shortcut as a screen record on Mac computers. I have disabled the screen record shortcut on my Mac for this reason. We often need to screen record for tech purposes.
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toggle to hide/show message reminder in inbox
i often use the snooze function. it would be nice to be able to quickly filter and see only new message and hide reminder. i know i can them by the red dot and blue dot, but this way i could just do a quick work on new email then get back with the...
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Users can archive conversations in their inbox don't have the archive permission
Admins remove a teammate's permission to archive conversations, to avoid the conversation being mistakenly closed in a shared inbox. This would mean that the However, this shouldn't restrict the user from archiving the conversation in their own in...
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