ADD A NEW IDEA

All ideas

Showing 1686

Ability for "branch by keywords" option in Chatbot to answer more than one question at once

In a chatbot conversation flow, if I have two keyword sets included in a "branch by keywords" step: 1. "dog; pet; cat" 2. "early check in; late check out" And a client using the chatbot answers an open-ended question with:"can I bring my dog? how ...
about 1 year ago in Chatbots 0 Backlog

Front Chat-in-KB identified users

We'd like the ability to authenticate users in Front's KB, so we know who is asking for help if they initiate a chat within the KB and we can automatically verify chat visitor identity using the Front Chat SDK.
about 1 year ago in Front Chat / Knowledge Base 0 Backlog

Yelp Integration

Has a Yelp / Review integration been looked at?
about 1 year ago in New integration requests 0 Backlog

Em dash shortcut (—)

Why it's useful: Quicker shortcut than typing Alt + 0151 (fingers don't have to migrate over to numbers pad)Who would benefit: All grammatically savvy and efficient Front users!How would it work: It could operate exactly how it does in Outlook or ...
about 1 year ago in Composer 0 Backlog

Option to turn off profile photos

Give the option to not have to see the profile photos of people who send us emails
about 1 year ago in P3 display 0 Backlog

Ability to add custom logo to scheduling link

No description provided
over 2 years ago in Scheduling Links 0 Backlog

Calendars shared with google account

Generally it's great. A major drawback is the inability view google calendars shared with my google account. Inability to compress forwarded images is also an issue for me.
about 1 year ago in Schedule - manage your calendar 0 Backlog

Single-use scheduling link

Ability to have canned, easily accessible scheduling links that have preset conditions/settings, but can only be scheduled once.
over 2 years ago in Scheduling Links 0 Backlog

Print Conversation function prints/coverts to PDF in full resolution as opposed to a "preview" of included attachments.

Currently only when using the Print Conversation feature (Conversation 3 dot menu > Print) , it also includes the attachments inside the print/convert to PDF. Unfortunately, depending on the document, these "previews" of the attachment are down...
about 1 year ago in Attachments / Printing 0 Backlog

HEIC filetype support

No description provided
over 3 years ago in Mobile 1 Backlog