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Personalized Calendar Links

When sending a calendar link to a recipient, it would be nice (since this could be a 1 to 1 conversation) to personalize it so their name and email address are already populated, no need to send a generic 'link' where they then have to input their...
about 1 year ago in Schedule - manage your calendar 0 Backlog

Make UNC-Paths clickable

Make clickable links to UNC-paths, starting with \\ just like normal Website-Links \\myfileserver\folder1\folder2
about 1 year ago in Core Product Experience 0 Backlog

Easily view Knowledge Base drafts

It would be helpful to be able to see any KB drafts in one place, maybe a folder or a filter in the KB admin section.
about 1 year ago in Knowledge Base 0 Backlog

Ability to feature new articles on KB homepage

It would be great to be able to feature new articles on the KB while also having them nested within the correct section/category. We want to be able to highlight new features to customers and have them in the right spot for people to find.
about 1 year ago in Knowledge Base 0 Backlog

Integration with Bigcommerce

Hi there, I was advised to reach out here to request that Front be integrated with Bigcommerce. Bigcommerce is like shopify in many regards and we would appreciate the chance to use Front with it.
about 1 year ago in New integration requests 0 Backlog

Support SSO JIT user provisioning

No description provided
about 1 year ago in Login and SSO settings 0 Backlog

Allow scheduling link times at 15 min increments rather than default 30

No description provided
over 2 years ago in Scheduling Links 1 Already available

offer a create new conversation button from a conversation

sometimes I have a new conversation opened and I have to go back to the main Front App to create a new conversation, it would be nice to have a create new conversation from an existing email conversation or a shortcut to create a new conversation ...
about 1 year ago in Compose - write efficiently with quality 0 Backlog

"send later and snooze" option when replying to an email

No description provided
over 2 years ago in Triage - get to inbox 0 1 Backlog

Continue chat conversation across different channels for end user

Sometimes although a conversation may start on live chat, we may want to continue it on another channel like email, SMS, or WhatsApp. Currently there's no easy way to transition a chat conversation to another channel type.
over 2 years ago in Live Chat 0 Backlog