ADD A NEW IDEA

All ideas

Showing 1686

Expensify Integration

It would be great to have an expensify integration so we could just upload our receipts directly.
about 1 year ago in New integration requests 0 Backlog

Front Chat: Control when a welcome message is sent to user (like every time a visitor visits a page)

No description provided
about 3 years ago in Live Chat 0 Backlog

Provide simpler way to compute the user hash automatically

Instead of requiring that a user hash be computed based on HMAC-SHA256, expose some API devs can call to automatically generate this based when the verifications ecret is passed in.
about 1 year ago in Core API / Developer Platform 0 Backlog

applescript integration

AppleScript is a scripting language created by Apple Inc. that facilitates automated control over scriptable Mac applications. First introduced in System 7, it is currently included in all versions of macOS as part of a package of system automatio...
about 1 year ago in New integration requests 0 Backlog

Ability to customize font size

No description provided
about 3 years ago in Mobile 1 Backlog

Hitting enter instead of being required to hit send in chat bot

It is very unfriendly to require our customers to click on the send button in the text box versus just hitting enter. Please add this to a coming list of upgrades :)
about 1 year ago in Chatbots 0 Backlog

Allow scheduling link times at 15 min increments rather than default 30

No description provided
about 2 years ago in Scheduling Links 1 Already available

"send later and snooze" option when replying to an email

No description provided
about 2 years ago in Triage - get to inbox 0 1 Backlog

Continue chat conversation across different channels for end user

Sometimes although a conversation may start on live chat, we may want to continue it on another channel like email, SMS, or WhatsApp. Currently there's no easy way to transition a chat conversation to another channel type.
about 2 years ago in Live Chat 0 Backlog

Bulk create tags

Admins can use a CSV to import tags in bulk.
about 2 years ago in Bulk updates 0 Backlog