ADD A NEW IDEA

All ideas

Showing 1753

Display team inbox at the top of the left sidebar or disable personal inboxes on sidebar

We use Front for customers service only so the inboxes are shared and team-based. We do not use any personal emails or inboxes in Front. Currently Front shows personal inbox first (mobile app) and desktop top left on the side bar. We would like ab...
about 2 years ago in Core Product Experience 0 Backlog

Visual form builder

Offer the ability to quickly design contact forms using a drag-and-drop editor in Front and embed them on a website
about 2 years ago in Other channels 0 Backlog

Adding Plato to CRM Applications/Integration

Add https://platomedical.com/ to list of apps and integrations.
about 1 year ago in Developer Platform 0 Backlog

Plugin SDK — ability to list all messages in a conversation

Currently, the listMessages method in the Plugin SDK only lists the messages visible to the user, rather than all messages in a conversation.Although there is a workaround to use the Core API to list messages in the conversation instead, this is n...
about 2 years ago in Plugins / SDK 0 Backlog

Do not disturb on weekends

Enable weekends as an option in the Do Not Disturb schedule so that users will not receive notifications throughout the weekend.
about 2 years ago in Core Product Experience 0 Backlog

Improve UI to manage multiple channels in Inboxes

Each individual team could be working with upwards of 50 customers, so when we are looking to link each client email domain to one shared inbox, the current UI makes it very difficult to manage and review. Similarly for setting Rules, there is no ...
about 1 year ago in Core Product Experience / Workflows 0 Backlog

Display favicon from each sender in conversations list

Display domain favicons from senders in the list of conversations.
about 2 years ago in Core Product Experience 0 Backlog

Whereby calendar integration

It would be nice to see more video conferencing solutions integrated. We use whereby.com for example. In our case we'd just need a link to be added to the location of an event.
about 2 years ago in New integration requests 0 Backlog

Ability to archive a conversation in a shared inbox for a single user, rather than the team

Option to archive a conversation from a team inbox for just one user instead of the entire team
about 2 years ago in Core Product Experience 0 Backlog

In a team inbox, have a badge that shows if a message is read by me, read by a team mate, or read by no one.

No description provided
about 2 years ago in Core Product Experience 0 Backlog