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In a team inbox, have a badge that shows if a message is read by me, read by a team mate, or read by no one.

No description provided
almost 2 years ago in Core Product Experience 0 Backlog

Apply logic rules to CSAT in signatures - to prevent it appearing for certain domains

We currently use CSAT survey in our collegues signatures. However i want to prevent this from appearing when we email certain domains (for instance internally. Having the ability to apply logic to say "Only show CSAT score link when X tag is visib...
12 months ago in CSAT - Customisation - Survey / Workflows 0 Backlog

Quoted Reply on Telegram or WhatsApp

I've noticed that quoting messages in replies isn't supported for Telegram and WhatsApp via Front. Replies sent through Front don't show the "in reply to message" format, unlike direct replies from personal Telegram on mobile, leading to them appe...
12 months ago in Developer Platform 1 Backlog

Different Internal & External Names

Have different Internal and External Seat Names, that way when we send emails, clients always see it's from Tenet Support, but when we need to review which agents send a message, we have separate INternal names, so we can tell.
12 months ago in Core Product Experience 0 Backlog

Allow the ability to toggle off image links upon hover

When one hovers over images in emails, the standard functionality is to show the image link very large and clear. However, image links with many UTMs and/or long URLs often take up way too much space and can affect the browsing experience of the e...
12 months ago in Core Product Experience 0 Backlog

Ability to toggle month view as the default for the calendar

Setting Front Calendar to the default view should make it stick so that every time user opens the calendar it will show the month view instead of weekly
almost 2 years ago in Calendar View 0 Backlog

Ability to print calendar view

No description provided
almost 2 years ago in Printing 0 Backlog

DocHub integration

To make it easier to sign documents directly from Front
almost 2 years ago in New integration requests 0 Backlog

Granular assignment limits

Giving Admins the ability to set complex limits such as “assign up to 1 chat and up to 5 emails to this teammates"
almost 4 years ago in Load balancing 0 Backlog

Edited Comments via API webhook

When a comment is added, it is sent via API webhook but if that same comment is edited, this data is not sent via API
12 months ago in Developer Platform 0 Backlog