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Support custom protocol links in Plugins

Currently, it looks like only the `http(s)://`, `mailto://` and `tel://` protocols are supported as navigable links from within a plugin. It would be great to offer support to click into other custom native apps with their own protocol, like `slac...
4 months ago in Developer Platform / Plugins / SDK 0

Ability to propose a new time & accept/decline proposed times for a calendar event

No description provided
over 4 years ago in Managing/Updating Events 1 Backlog

Add "Time of the day is" as Rule Trigger

The existing time criteria all exist as conditions to rules rather than triggers. For an overnight coverage use case it would be extremely helpful to have a time-based trigger be capable of taking action on a conversation. "When the clock strikes ...
over 1 year ago in Time-based options 3 Backlog

Ability to duplicate message template

Ability to copy message templates.
almost 3 years ago in Message templates 2 Backlog

Support Account and Contact changes in Audit Logs

In audit logs, I need to be able to see additional info such as who linked a contact to an account, which contact was updated, which account custom field was updated
3 months ago in Admin Experience 1 Backlog

Ability to add and remove inbox delegations for other teammates

Front's inbox delegation feature allows you to give another user temporary access to your inbox (to view and take some actions, but not respond or comment by impersonating you). It means that if a customer writes into that individual inbox, it won...
about 4 years ago in Admins can control more teammate settings 3 Backlog

Scope inbox availability of tags when importing channels

When an Outlook/gmail inbox is setup as a channel to a Front inbox, and the option to create tags based on Outlook folders/Gmail labels is enabled, the tags show up for all inboxes by default. However, for some customers, this is not the desired b...
over 2 years ago in Object/resource management 0 Backlog

Full offline mode

Ability to use the Front app while being offline - all major functionality
over 4 years ago in Desktop 10 Backlog

Core API: Support Conversation Linking

Please introduce API support for Linked Conversations ( https://help.front.com/en/articles/478144 )
over 1 year ago in Core API 3 Backlog

OAuth at a per-user basis

Currently, OAuth access to Front is granted at a company level (and only accessible for company admins). While this is useful for connecting the whole account to an external service, sometimes we want to grant OAuth at a per-teammate level. Use ca...
26 days ago in Developer Platform / Partner Integrations 0