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Status Backlog
Categories Core Product Experience
Created by Guest
Created on Apr 10, 2025

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Customize conversation list columns

Problem
The conversation list displays fixed columns that don't match how all teams prefer to view conversations.

Request
Allow customization of which fields are displayed on the conversation list (e.g., end-user, subject, assignee).

  • ADMIN RESPONSE
    Jul 24, 2025

    Your idea is now live and open for voting.

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  • Guest
    Sep 12, 2025

    This would help the transition from other email platforms tremendously and allow companies to better encourage adoption from those employees who struggle more with change.

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