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In-app (click able links) to conversations provided by API responses

you should put the conversation id in the response of the create draft endpoint (and other endpoint like create message) directly. I had to extract it out of the url `_links.related.conversation`. It would have been better to extract it out of the...
10 months ago in Core API 0 Backlog

TrustPilot integration

No description provided
over 3 years ago in New integration requests 0 Backlog

Add contact notes to dynamic variables in rules

When a request comes in from a known content it would be nice to extract the notes from a contact and paste them into the conversation as a comment so all context stored in a Contact is immediately viewable by the agent. It would save time clickin...
over 1 year ago in Smart rules 0 Backlog

first time sender allow not allow

Inboxes get so full. A lot of time its marketers. a first time sender filter is a way to keep inbxoes more clean.
10 months ago in Triage - get to inbox 0 0 Backlog

Ability to resize left nav bar in Admin Settings

From Admin Settings, I cannot view the full workspace name. I'd like the ability to either re-size p1 in Admin Settings or be able to view the full workspace name.
over 1 year ago in Core Product Experience / Settings 0 Backlog

Allow a {{dynamic variable}} to display multiple items, 1 per recipient

For example, if I send an email to 10 people with {{first_name}}, the variable will fill out the first name for each contact in the recipient list.
over 1 year ago in Message templates 0 Backlog

Delete button in iOS apps - move to next message automatically

Working through messages in the iOS app could be greatly improved with 2 tiny changes. Can we have a delete button at the top? Most messages get either archived or deleted, and at the moment, you have to click two buttons to delete a message. Ther...
10 months ago in Mobile 0 Backlog

To have a send and unsubscribe option in addition to send and archive or send and snooze.

No description provided
11 months ago in Core Product Experience 0 Backlog

Allow for multiselect in custom field dropdown

No description provided
over 1 year ago in Contacts 0 Backlog

Ability to filter specific contacts from several different lists to send an email to

For example if I had list A and list B and I wanted to quickly send an email to only the contacts that were on both lists, that would be extremely helpful to our team.
over 1 year ago in Contacts 1 Backlog