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Home page and News pages built into the Front Chat widget for proactive messaging

We love Front but find the chatbot lacks some nice features that Intercom has with the chatbot. We would love to see the Front chatbox be upgraded to allow proactive messaging/information to be shared. We would use this to share news about our lat...

11 months ago in Chatbots / Live Chat 0 Backlog

2 VOTE

Bulk send / send & archive / send & snooze

I have written drafts for multiple emails that need to be sent and snoozed at the same time (example, snoozed until next Monday). I don't want to use a sequence since each emails is personalized. Right now, I need to click send and snooze for each...

almost 2 years ago in Snooze 0 Backlog

2 VOTE

Start Conversations as Comments

It would be helpful to be able to start a new conversation as just a comment regarding a contact without it having to start as an email. For example - an internal meeting is held where specific to-dos regarding a customer are identified. It would ...

almost 2 years ago in Collaborate - work together seamlessly 0 Backlog

4 VOTE

TrustPilot integration

No description provided

over 3 years ago in New integration requests 0 Backlog

1 VOTE

AI Compose on Mobile App

The AI composer features are a great enhancement and would be even more helpful if they were available in the mobile app.

11 months ago in AI / Core Product Experience 0 Backlog

2 VOTE

Support Messaging Services SID for mesages sent via Twilio

We are not currently able to set a messageId when sending messages via a Twilio channel. As described below, without using a messageServiceId this will result in message blocking by Twilio. I suspect this may be something that should be implemente...

almost 2 years ago in Twilio 0 Backlog

2 VOTE

Export Contacts - Send Email with Link to Download

I am requesting an email with a link to download my export. Reason: i have a lot of contacts and the export takes several hours, if I refresh the page, close the page by accident or forget the export and go back to the contacts page my export is n...

almost 2 years ago in Export 0 Backlog

1 VOTE

Provide visitors with a single URL to retrieve all conversations

Have a URL in the visitors’ browser bookmarks in order to check every open conversation and not to have to dig between all the emails to check for a link.

11 months ago in Core Product Experience 0 Backlog

2 VOTE

Instagram channel — support group DMs

No description provided

almost 2 years ago in Existing integrations 0 Backlog

2 VOTE

Starred folder should have a counter

Today, the Starred folder does not have a count next to it. Suggestion to treat this folder like others in the sidebar and have a counter.

almost 2 years ago in P1 navigation - left pane 0 Backlog

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