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CSAT survey look and feel customization

All requests for new customization options in the CSAT survey (fonts, font color, etc.)
12 months ago in CSAT - Customisation - Survey 0 Backlog

AirBnB native channel

Having a native AirBnB channel to handle guest and host messages within Front (rather than email forwarding)
over 1 year ago in New integration requests 0 Backlog

Macros: Default value in "Collect Teammate Answer" form

I'm building a Macro and want to provide a default value in a "Collect Teammate Answers" form. An example of how this could be used;I'm building an escalation workflow. The teammate should pick from a "Priority" enum field (High, Normal, Low) - I ...
2 months ago in Macros 0 Backlog

The ability to pin an email at the top of an inbox

The ability to pin an email at the top of an inbox, similar to how you can "pin" an @mention comment. We have an employee working around this and snoozing an important email for a couple of minutes, so it appears at the top of his inbox. This can ...
about 2 years ago in Core Product Experience 5 Backlog

iMessage / Apple Business Chat Channel integration

Ability to integrate iMessage Business Chat as a channel in Front.
almost 4 years ago in New integration requests 2 Backlog

Microsoft To Do Integration

Integration with Microsoft To Do similar to the existing Asana or Todoist integrations.
about 2 years ago in New integration requests 0 Backlog

Ability to propose a new time & accept/decline proposed times for a calendar event

No description provided
almost 4 years ago in Managing/Updating Events 0 Backlog

Subject line always visible in composer and individual message view

This will make updating subject lines easier.
about 2 years ago in Core Product Experience 3 Backlog

Integration with 3CX - telephony system

3CX is a popular telephony solution, particularly in EMEA
about 1 year ago in Developer Platform 0 Backlog

Knowledge base article export

Ability to export knowledge base articles
over 1 year ago in Knowledge Base 2 Already available