All ideas

Showing 1688

34 VOTE

Subject line always visible in composer and individual message view

This will make updating subject lines easier.

almost 2 years ago in Core Product Experience 3 Backlog

13 VOTE

CSAT survey look and feel customization

All requests for new customization options in the CSAT survey (fonts, font color, etc.)

9 months ago in CSAT - Customisation - Survey 0 Backlog

1 VOTE

Workload report: add 'Moved to inbox' metric

No description provided

23 days ago in Metrics 0 Backlog

32 VOTE

Microsoft To Do Integration

Integration with Microsoft To Do similar to the existing Asana or Todoist integrations.

almost 2 years ago in New integration requests 0 Backlog

30 VOTE

Display optional calendar invitees as optional on the calendar event

Like in Outlook or Gmail, make Front calendar invites show who's required/optional on calendar invites.

almost 2 years ago in Calendar View 0 Backlog

5 VOTE

Keyboard Shortcut For Ticket Labels

When using the old inbox you could archive emails using cmd+E. When you try to do that while the new ticketing feature is enabled, it opens up the ticket label options. It would be awesome if there were keyboard shortcuts for 'Open', 'Waiting' and...

4 months ago in Ticketing 0 Backlog

6 VOTE

Macros available in Front mobile app

This would be great for teams who are on the go and need an easy, low-risk, low-click way of kick-starting a workflow/process.

4 months ago in Core Product Experience / Macros 0 Backlog

61 VOTE

iMessage / Apple Business Chat Channel integration

Ability to integrate iMessage Business Chat as a channel in Front.

almost 4 years ago in New integration requests 1 Backlog

8 VOTE

[core] AI tagging rule to support more triggers (e.g move, new inbound conversations)

Ideally, we'd want every conversation in our shared inboxes to get tagged so they can be triaged to the appropriate inbox. The AI tagging rule doesn't support moves Trigger on New Inbound Conversations Only: The AI tagging rule doesn't seem to sup...

6 months ago in AI / AI tagging 0 Backlog

61 VOTE

Audit trail for admin activity

Provide visibility on actions taken by admins, to help teams work cohesively together. View historical activity when resources have been created, edited or deleted Rules Contacts Channels Inboxes Roles Teammates Teammate Groups Company settings Fe...

almost 4 years ago in Admin audit trail 2 Planned

Please enter your email address

FILTER BY CATEGORY