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Sequence updates

Update sequence functionality to provide additional information around open rate, bounce rate, etc.
3 months ago in Outbound/Sequences 0 Backlog

Option to embed/iframe content from other applications into Knowledge Base

We currently use the embedment/iframe function to display 3rd party platforms like g-sheets, miro boards, and sheets. It would be important for us to have this functionality in the Front Knowledge Base as well
3 months ago in Knowledge Base 0 Backlog

Add mailbox setting option to order the conversations/emails above the thread w/preview pane below

This is request is to be able to customize mailbox layout similar to GMail, MS Outlook, YahooMail, or other email clients to have message preview reading pane on the bottom rather than to the right of message list.
3 months ago in Other (CPX) 1 Backlog

Microsoft Copilot integration

https://www.microsoft.com/en-us/microsoft-365/business/copilot-for-microsoft-365
3 months ago in New integration requests 0 Backlog

Add Attachment from Google Drive (Shared Inboxes)

In addition to My Drive, Shared with Me & Upload can we add the ability to see Shared Drives folders and files.
3 months ago in Existing integrations 0 Backlog

Show recently opened KB articles on conversation from a contact

Help support agents identify the types of KB articles that a contact has interacted with.
3 months ago in  0 Backlog

Allow customization of "Sent from Front" Alt Text for the tracking pixel

When we send emails from Front, y'all are inserting some HTML for the tracking pixel at the bottom of them like this: <img src=3D"https://app.frontapp=.com/api/1/noauth/companies/46f9519e86737210e538/seen/msg_2663shay/han_7pxi= aai/18b90fec.gif...
3 months ago in Email channels 0 Backlog

Badge Counter: Allow Selecting Multiple Inboxes

I want the badge on my desktop and mobile app to display total number of open conversations, rather than either shared or personal.
3 months ago in Counters 0 Backlog

Customized send later time selection

Need the ability to create customized send later time options, beyond the presets available in Setting > Personal > Preferences > Send Later.
3 months ago in Compose - write efficiently with quality 2 Backlog

Change the color of a newly created inbox/team inbox

Hi, Using the API to create a new inbox/team inbox. It would be so helpful to enable the ability to change the color in the settings of the item. Similar to what is already enabled when creating a tag, using the highlight attribute.
3 months ago in Resources 0 Backlog