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Reply button always on screen

Have the reply button always on the screen, in long emails you have to scroll up or down to reply.
about 2 years ago in Core Product Experience 0 Backlog

Require the user to send a message before there is a push message from the chat widget launcher icon

Currently, when the user opens our website application, the chat widget appears on the screen with a red notification like there is a new message (even if they never clicked the chat widget). I think this is because we automatically send the intro...
over 1 year ago in Live Chat 0 Backlog

Ability to limit plugin/integration access to specific users

When creating a plugin, having the option to limit to specific users would be good. This would be useful both during development and using the plugin. We were specifically looking to limit on a plugin but could this this relate for integrations as...
over 1 year ago in Plugins 0 Backlog

Totango integration

No description provided
almost 3 years ago in New integration requests 0 Backlog

Focus on the composer after exiting message template window via keyboard

When composing a message, if I open up the message template window and decide to not insert a message but instead exit the window with `ESCAPE` for example. The composer window does not get refocused and I have to use the mouse to click into the c...
about 2 years ago in Core Product Experience 0 Backlog

When adding a contact group to Sequence recipients, all contact columns should be added to the recipient table.

Feature request When selecting a contact group in the sequence recipients editor, all the contact card columns should be added to the sequence recipient table. Current behavior When adding a contact group to the sequence recipient table, only the ...
about 2 years ago in Outbound/Sequences 0 Backlog

Ability to Print without Tags

Have an option that allows print to be used without tags listed
about 2 years ago in Printing 0 Backlog

Prioritize displaying contact name over sender information

When a message is received in Front, the name of the contact saved in Front should be displayed over the sender information provided in the message headers.
about 2 years ago in Contacts 0 Backlog

Pin or unpin comment via API

No description provided
almost 3 years ago in Resources 0 Backlog

Jira - customize status changes and their impact on conversations

No description provided
almost 3 years ago in Existing integrations 2 Backlog