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Ability to set the width of a plugin as a developer

No description provided
almost 2 years ago in Plugins 0 Backlog

When sharing a conversation link, be able to select who can access it

When Sharing a link, select who can access the conversation on the fly between: Any Teammate with the link or Only Teammates with Access. View picture for example.
almost 2 years ago in Core Product Experience 0 Backlog

Duplicate calendar events

No description provided
over 2 years ago in Create New Event 0 Backlog

EASY WIN! Sidebar Plugin: Need 'allow-modals' for window.confirm() to work

My sidebar plugin has some interactions that invoke confirmations via `window.confirm()`, e.g. deleting a line item pops up “Are you sure?” type messages. These currently don’t work when viewing app in Front’s iframe sidebar, and I believe it’s be...
over 1 year ago in SDK 0 Backlog

Add an integration with GitHub, particularly for the Knowledge base.

This would allow multiple people to collaborate on the Knowledge base via push and pull requests. It would also allow us to replace our very expensive Gitbooks subscription and keep everything within Front.
over 1 year ago in Developer Platform / Knowledge Base 0 Backlog

Social Imaging Previews for Help Center Articles

My company uses social channels as true support and communication routes. We share a lot of our current support articles on X and other avenues, and those links have a preview image that helps users legitimize the link we're sharing. It'd be great...
over 1 year ago in Knowledge Base 1 Backlog

Callouts for Help Center Customization

A callout is a great way to bring attention to a particular line of text. My company has a lot of technical info that we'd use the Help Center to provide support and bring that information to our users en masse. Callouts highlight the extra import...
over 1 year ago in Knowledge Base 0 Backlog

Add team roles to Teammate Groups

It would be great to be able to add team roles as a dynamic variable within teammate groups, so they can be referenced in account custom fields for rule-based automations. A use case would be if you had clients that were assigned to a specific tea...
over 1 year ago in Admin Experience 0 Backlog

Ability to create rules for an inbox delegated to me

Currently, you cannot create rules on a delegated inbox if not an admin. This is because the conversations live in a namespace you do not own.
almost 4 years ago in Delegated inboxes 0 Backlog

Teammate availability per inbox/channel

Ability to make teammates available for rule assignment only for specific inboxes or channels.
almost 4 years ago in Teammate availability 0 Backlog