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Threading mode that adheres strictly to Gmail's logic

Currently, choosing Gmail threading will thread messages according to Gmail's logic in addition to regular threading
over 1 year ago in Threading 1 Backlog

[Contacts Basics] Sort & filter contacts in the contacts manager

Being able to filter contacts & lists in the contacts manager by attributes such as account, source, last updated, name etc.
over 3 years ago in Contacts Manager 0 Backlog

Private comments / notes to self on conversations

Also: notes without a conversation
about 2 years ago in Comments / @ mentions 1 Backlog

[KB access control] Internal knowledge base access for non-Front employees

Not all employees have a full Front license. Allow these employees a way to access internal Front knowledge base, perhaps with an add-on license just for KB since they don't need nay other Front access.
over 1 year ago in Knowledge Base 0 Backlog

Dark mode for mobile app (iOS and Android)

Please make dark mode available for phone app as well
about 2 years ago in Client Platform 2 Backlog

Taskbar icon to turn gold (or other color) when a new email comes in

Like Outlook, it'd be nice if (when a new email came in) not only would the Front have the number counter on the taskbar icon increase, but also if the icon turned a different color. Outlook turns the icon gold when a new email arrives so you can ...
about 1 year ago in Core Product Experience / Counters 0 Backlog

Ability to "mark conversations as distinct" so that option to merge disappears?

It would be great to have a way to "mark conversations as distinct" or "keep separate" so that the option to merge disappears at the bottom of the conversation (if it's appearing to being with). We've noticed use cases where we need to keep conver...
almost 2 years ago in Merge / privacy leaks / threading 0 Backlog

Ability to duplicate message template

Ability to copy message templates.
over 2 years ago in Message templates 2 Backlog

Non-contiguous Copy + Paste

Currently in Outlook, I have the ability to highlight non-contiguous text, copy those items, and paste into an outside application.
about 2 years ago in Composer 0 Backlog

AirBnB native channel

Having a native AirBnB channel to handle guest and host messages within Front (rather than email forwarding)
over 1 year ago in New integration requests 0 Backlog